Rick Saffer CreditControl LLC Rating  800-915-1016 OUR RATING: "F"
      

CREDIT CONTROL LLC (CUNT-TROLL) CALLS THE WRONG PEOPLE AND WON'T STOP!

They called our office.  A wrong number.  They were looking for another business or person altogether.  Their system was asking for some business we have no association with.  The calls came in 10 then 20 then 30 then over 50 calls per day.  And we could not simply hang up, it would ring our system for minutes on end every single time they called regardless of how many times we tried to disconnect . We were at the point where we literally could not take our own business calls due to CreditControl LLC out of control harassment system.

When trying to explain and stop the calls, we were exposed to some of the most childish, delinquent, asinine, stubborn, disbelieving, inept, ineffectual, rude and ignorant people we have ever engaged with.

Experts inform us that any collection agency should be able to answer the question:
‘What is the name and address of the debtor you’re trying to reach?’
These actual recordings to CreditCunt-Troll LLC Prove they refuse or are unable to answer:

1 2  (cut out 4 minute wait for manager)

WHAT TO DO IF THEY AREE CALLING YOU? 
CALL THEM BACK OVER AND OVER AND OVER AGAIN, DO NOT STOP EVER.

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Credit Control LLC | Complaints | Better Business Bureau® Profile
View customer complaints of Credit Control LLC, BBB helps resolve disputes with the services or products a business provides.

Complaint:
anonymous user
07/18/2019
THEY KEEP CALLING ABOUT A "DESARE GARCIA" FOR 8 YEARS!!! THIS IS A BUSINESS WITH NO FEMALE EMPLOYEES NO NO NO DESARE.. I CAN'T EVEN SPELL IT.. STOP CALLING OUR BUSINESS LINE!! I'VE PUSHED "4" "4" NOT HERE, NOT HERE, LOTS OF TIMES. WRITE MY NUMBER DOWN AND STOP CALLING ENOUGH IS ENOUGH,

Complaint:
anonymous user
06/01/2019
I do not owe any money regarding ******** **********. ******** ********** was not authorized to receive federal funding in my name because their administrators were involved in criminal activity which constituted a hate crime. Therefore, the financial aid director falsely certified all financial aid documents that relate to my name and social security number. Your company needs to contact ******** ************ ****** ** *** **** and their general counsel rather than me.

Complaint:
anonymous user
05/23/2019
I have requested over a month ago about a simple letter stating that I am on a payment plan. I have called multiple times and no one seems to have an answer. They tell me “I will send a request for one “. This has become extremely frustrating. It’s been over a month and I can’t get a simple letter. This is the only thing that is holding my mortgage from going through.

Complaint:
anonymous user
05/15/2019
Credit Control has been contacted on several occasions regarding a derogatory ****** account. I have requested validation bearing my signature. They have failed to provide this information, therefore I am asking for this ****** account to be removed from my credit reports immediately.

Complaint:
anonymous user
05/10/2019
On 5/2/2019 Credit Control, LLC l****** ** **** ******* *** ********* *** ***** Entered a fraudulent and inaccurate entry on my ********** credit report. I have never done business with or received communication from Credit Control LLC at any point. This is a clear-cut violation of FCRA rules as I was never allowed the opportunity to dispute the alleged debt. In fact to this day I have received no communication from Credit Control LLC, they just listed this account without following FCRA guidelines I want this account removed immediately and I am considering pursuing further legal action. I have also filed complaints with the FTC, CFPB and I am investigating legal options

Complaint:
anonymous user
05/07/2019
THIS IS A SCAM COLLECTION AGENCY. THEY BUY DEAD OR CLOSED DEBTS FOR PENNIES AND THEN TRY TO REINSTATE THE DEBT AND LIE TO THE CONSUMER THAT THEY OWE THE DEBT WHEN THEY DONT. THEY WILL CONTINUE TO BE REPORTED AND ANY COMPANY THEY SELL THIS CLOSED DEBT TO WILL BE REPORTED AS WELL


Complaint:
anonymous user
04/24/2019
I am having exactly the same issue as over 60 other complaints to the Better Business Bureau about this Company. I received a letter from them dated February 2019 for a 2017 hospital bill in the amount of $500. I already have paid this hospital bill through my insurance; as well as settling over $1200 in medical bills accrued for ******** ******** ******** ** ********** ** through **** another collection agency and I am paid in full. This is apparently a DUPLICATE bill picked up by this collection agency trying to collect a duplicate payment. I request a CEASE and DESIST placed with this company to stop contact and collection. Thank you very much.

Complaint:
anonymous user
04/08/2019
I received a notice in the mail dated 3/26/2019 about an issue that I don't know anything about. This is the second time this is happening but from a different company. I don't know what type of a scam this is or if these companies are all one in the same but I need all communications about this alleged debt to STOP.

Complaint:
anonymous user
04/04/2019
I am being sent letters from this company for a debt that I have never had, nor heard of. This is the second unknown company that has sent me harassing letters in the mail, demanding money, that I have never owed. I don't even know who the company is that this debt is listed with. I was told it was from a college in a state that I've never lived in or gone to. This does not make any since and it seems lie this fake debt is just being forwarded around to a bunch of random collectors, which keep sending all of these harassing letters. This needs to stop.

Complaint:
anonymous user
03/25/2019
I keep getting phone calls from this company. I spoke with a Miss Hall and told her to remove my phone numbers and to quit calling me. Today I received another phone call. Please stop calling me. I do not owe this debt.

COMPLAINTS FROM THEIR OWN WORKERS:

FROM THEIR OWN EMPLOYEES:
From: https://www.indeed.com/cmp/Credit-Control-LLC/reviews

TOTAL ASSHOLES:
Collection Specialist (Former Employee) – Tampa, FL – July 19, 2019
This job is just a means to an end. I can't say it's good if you wanna make money because it's boring! You call people to get them to pay their bill...9 times out of 10 they don't answer and when they do answer they hang up. Management is shady. They don't speak to you, they use their seniority of the job to their advantage, they hve favoritism n they treat you like a child. No phones, paper, tissue at your desk.

Horrible:
Collections Agent (Current Employee) – Hazelwood, MO – July 18, 2019
I dont know about the other Locations but the one in Hazelwood Mo is Horrible. Poor Management I's poor and it makes the good ones look bad. The turnover rate I's high I would only recommend as a temporary option in this location.

Worst workplace:
Collections Representative (Current Employee) – Las Vegas, NV – July 2, 2019
Employees are great! Constantly being threaten to FIRED you ! Managers ONLY CARE ABOUT HOW MUCH YOU COLLECT FOR THEIR POCKETS!! Managers encourage a hostile work environment. DRAMA WORKPLACE !! Managers DON’T know how to run an OFFICE! harass you about everything. They don’t have respect for others. Managers are Constantly lying! Favoritism runs through the whole office! Managers will do anything to protect themselves. No sick days! This company is WORST place I have ever work for !! I DO NOT RECOMMEND WORKING FOR THIS JOB

Skanky:
The employees are rude, the management side inept and criminal
Servicing Support Coordinator (Former Employee) – Las Vegas, NV – June 8, 2019
I would not recommend this company. Employees are disposable and not valued. Labor law violations occur. Recently there has been upticks in outburst in the work place and heavy odors of criminal mischief.

Not the best place to work full time:
Debt Collector (Current Employee) – Las Vegas, NV – May 27, 2019
Started as a great place to work, however over the course of about a year you start to see everything go downhill quickly. You are promised a competitive pay rate and the ability to move up, and you watch as less qualified individuals are moved up quicker on a basis of their looks instead of their skills. You are threatened with being fired or demoted with no merit for it. Managers encourage not only competitiveness but hostility within the workplace. There is no sick pay, and if you call out for 3 consecutive days, you are fired. You are however told that you can be rehired in 30 days. The workplace itself is dirty. Air vents have not been cleaned in years. The only cleaning that happens is the trash is emptied nightly. Overall not a healthy physically or mentally environment. The schedule is unhealthy for the human body as well. 2 days a week at 5-2 or 8-5, 2 days at 11-8, and a quick turn around if you happen to work late shift Thursday to 8-12 or 5-9 Friday morning. Weekends are alternate with every other being half Friday half Saturday, the alternating weeks are a full 8 hour shift on Friday and the weekend off. However, the way the shifts are set, you only average 6 days off a month, if you choose not to work Sundays, if you do work Sundays, you have less than that off work a month.

Total Bull Scoops
Collections Representative (Former Employee) – Oldsmar, FL – November 30, 2018
This place does nothing but lie to your face and stab you in the back. It's a shame because I actually started off loving it there and then I started to see what they were really all about.

The pay is garbage:
If you been on the job for 6 months and you have not hit your goal they will decrease your pay by 2 dollars an hour so not only the new employees are making bonus checks your not.. they have the dialer set up so that only new employees and employees that been there for 2 or more years are receiving all of the inbound calls from debtors calling in to pay their bill while everyone else are scrambling to hope to catch an inbound to hope it's from a letter

Memphis call center for credit control is awful:
Collector (Former Employee) – Memphis Tn – September 28, 2018
Literilly awful. These are the same people that were there when they were the old company RAB and all they do is lie and so favortism. One of the supervisors is awful she is very unprofessional and she takes everything personal. It's only a few people that hit quota every month and those are the people that steal accounts. They state that they have an open door policy but they do nothing about the issues that you tell them about. When credit control bought out RAB they don't know the have of what they've gottent themselves into because until they get new management it's still the same company only a different name. Supervisors talk on their cell phone at their desk and it's just a very negative atmposphere. They hire back old employees that were fired from RAB it's just a complete nightmare.

Not a good place to work:
This has to be one of the worst places I have every worked. The management team don't know how to talk to people they can be very rude at time. The best thing about this place is the pay and benefits.This company is really unorganized and unprofessional, the coworkers are very nice as well as helpful.Doing my short time there I have seen more people quit then get hired, I wouldn't recommend anyone to work there if they are not rued and unprofessional. I think the management team need sensitivity training, and people skills then maybe they will keep more people in their company.

Don't do It:
Can't speak for other departments but do not go to chase unless you like making your base pay rate and the managers are unprofessional and not qualified to be in the roles.

Worst workplace!
Collections Representative (Current Employee) – Las Vegas, NV – July 2, 2019 Employees are great! Constantly being threaten to FIRE you ! Managers ONLY CARE ABOUT HOW MUCH YOU COLLECT FOR THEIR POCKETS!! Managers encourage a hostile work environment. DRAMA WORKPLACE! Managers DON’T know how to run an OFFICE! harass you about everything. They don’t have respect for others. Managers are Constantly lying! Favoritism runs through the whole office! Managers will do anything to protect themselves. No sick days! This company is WORST place I have ever work for! I DO NOT RECOMMEND WORKING FOR THIS JOB

....MORE CONTENT COMING!!!